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Syarat dan Ketentuan togelup link

When you open an account with togelup link, you agree to our terms that protect both your account and our platform.

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HELP WITH TERMS

Contact Us About Your Agreement

Live Chat Support Open the chat widget in the bottom right of the lobby during 24-hour support…
Email Support Reach our compliance and account team at [email protected] with your question.
In-Lobby Help Centre Navigate to Settings → Account → Legal inside your togelup link lobby.
HOW WE PROTECT YOUR ACCOUNT

Data, Security and Your Rights

Account Data Handling

When you open your account, we collect your name, email, phone number and payment method. We use this only to process deposits via DANA, OVO, GoPay and QRIS, verify your identity and send you withdrawal confirmations. We never sell or share your data with marketing firms.

Cookie and Tracking Policy

We use cookies to keep you logged in across devices and to remember your game preferences. You can adjust cookie settings in your browser. Essential cookies cannot be turned off, but all others are optional. Our tracking is limited to gameplay analytics and fraud prevention.

Account Security Standards

Your password is encrypted end-to-end and never stored in plain text. Two-factor authentication via SMS is available in your account settings. We monitor every withdrawal for unusual activity. If we detect a suspicious request, we pause it and contact you before processing.

Data Retention Schedule

We keep your account data for as long as your account is active. After you close it, we retain transaction history and fraud records for seven years as required by local financial compliance. Personal data is deleted after two years unless a dispute or investigation is ongoing.

Requesting Changes to Your Data

You can update your email, phone and payment method inside Account Settings on the lobby. To request removal of data beyond what the terms allow, email [email protected] with your account number and specific request. We respond within 10 working days.

Dispute and Escalation Contact

If you believe totelup link has violated these terms or handled a withdrawal incorrectly, open a support ticket with your transaction ID and timeline. Unresolved disputes can be escalated to our compliance officer at [email protected] within 30 days of the incident.

Frequently Asked About Terms and Conditions

Your account stays active and your balance is preserved. However, if your account remains dormant for twelve months and shows no deposit activity, we may suspend it as a security measure. You can reactivate it by contacting support or logging in and depositing again.

Yes, you can add or switch between DANA, OVO, GoPay and QRIS in your Account Settings under Payment Methods. Your first withdrawal must use the same method you deposited with for security. After that first payout, you're free to update your preferred payment rail.

Any promotional credits we add to your account are separate from your real balance. Bonus funds come with their own expiry dates and play-through rules, listed on the promo board inside the lobby. Your real balance is always yours to withdraw, subject to our withdrawal verification process.

We retain your full transaction history — deposits, withdrawals, live table plays, slot spins — for as long as your account is open. After you close your account, we keep records for seven years for compliance and dispute resolution. You can download your transaction statement from Account History anytime.

Our live tables and slots are streamed from certified providers. If you believe there was an error, open a support ticket with the exact time and game name within 24 hours. Our team will review the hand history or spin log with the provider and respond within 48 hours with a full explanation.

Depends on local law and your region. Where available in Indonesia, you can set deposit alerts in your Account Settings so we notify you when you've spent a certain amount. For additional account restrictions, contact our support team at [email protected] and they'll explain what options apply to you.

Our security system flags logins from new devices or countries outside your typical pattern. You'll receive an SMS verification code before access is granted. If you don't recognize the login attempt, reject it immediately and change your password. Contact support if you suspect unauthorized access.

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